Q1
What is your main product line?
We provide a full range of doors and windows required for residential and commercial projects, all fully customizable to meet your specific design and technical requirements.
Q2
How can I obtain an accurate price quote?
Pricing depends on specific project requirements. Please provide:
1) Shop drawings or window schedules showing dimensions, quantities, and types.
2) Frame color preferences, glass specifications (single, double, laminated, Low-E, tinted), and thickness.
Q3
What is the standard delivery lead time?
Standard delivery time is between 25 to 35 days following deposit confirmation and approved technical shop drawings.
Q4
What warranty coverage is provided?
A 5-year quality warranty is included, covering frame finish durability (no fading or peeling) and smooth operational functionality of all hardware and accessories under normal usage.
Q5
Are your products certified to international standards?
Yes, our products meet current Australian standards, and we can conduct additional testing and certifications according to your local regional requirements upon request.
Q6
What technical and support services do you provide?
We offer complete engineering consultation as well as installation supervision services to ensure proper guidance and fitting for all window and door systems.