Q1
What is your main product range?
We can provide all doors and windows needed for your house, all fully customizable according to your exact requirements.
Q2
How can I get an accurate price quote?
Prices are based on your specific requirements. Please provide:
1) Shop drawing / window schedule detailing dimensions, quantity, and type.
2) Frame color, glass type/thickness (single, double, laminated, etc.), and color (clear, tinted, Low-E, etc.).
Q3
What is your standard delivery time?
Delivery typically takes 25–35 days after the deposit is received and drawings are confirmed.
Q4
What does your warranty cover?
We offer a 5-year quality warranty covering frame unfading and peel-off, as well as proper functionality of hardware and accessories under correct operation.
Q5
What support and installation services do you provide?
We provide engineering assistance as well as supervising services to guide the complete installation of our windows and doors.
Q6
Are your products certified to international standards?
Yes, our products meet Australian standards, and we can also perform additional testing and certification based on your regional requirements.