Q1
What is your main product?
We can provide the doors and windows needed for the house, and all can be customized according to your requirements.
Q2
How can I know your price?
The price is based on the buyer's specific requirements, so please provide the following information to help us quote an exact price:
1) Shop drawing / window schedule to show the window dimensions, quantity, and type;
2) Frame Color, Type of glass and thickness (single or double or laminated or others), and color (clear, tinted, reflective, Low-E, or others).
Q3
What is your delivery time?
25-35 days after deposit and drawing confirmation.
Q4
What is your warranty? What do we do in case of problems?
A 5-year quality warranty is provided, including frame unfading nor peel-off, with hardware and accessories working properly under correct operation.
Q5
What kind of service will you provide?
We are able to provide engineering as well as supervising service to guide the installation of our windows and doors.
Q6
Are your products certificated?
Yes, our products meet the Australian standard for now, and we will also have our product tested and certificated if required.