Q1: What is your main product range?
We provide complete window and door solutions for residential and commercial projects, all fully customizable to meet your specific requirements.
Q2: How can I obtain an accurate price quote?
Pricing is based on specific project details. Please provide drawing/window schedules indicating dimensions, quantities, frame color preference, and glass specifications (single/double, clear, Low-E, tinted, etc.).
Q3: What is the standard production delivery time?
Standard delivery is approximately 25-35 days following deposit confirmation and final technical drawing approval.
Q4: What warranty terms are included with your products?
A 5-year quality warranty is provided covering frame color durability, structural integrity, and proper functionality of hardware accessories under standard operation.
Q5: Do you provide installation guidance and engineering support?
Yes, technical support, engineering guidance, and installation supervision support are available to ensure proper system installation.
Q6: Are your doors and windows certified according to international standards?
Yes, our products conform to strict international quality standards, including Australian standards, and can undergo additional testing as required by your local regulations.