?
Frequently Asked Questions
Q1
What are the product specifications?
Our skylights feature top-quality thermal break aluminum profile (6063-T5, thickness ≥ 2mm), customizable powder-coated exterior colors, double-layer safety tempered glass filled with 95% argon gas, and premium hardware imported from Germany.
Q2
What is your main product range?
We provide a full range of custom doors and windows designed for residential and commercial requirements, all fully customizable to your specific project needs.
Q3
How can I get an accurate price quote?
The price is based on specific buyer requirements. Please provide: 1) Shop drawing / window schedule showing dimensions, quantity, and type; 2) Frame color and glass type/thickness (single, double, laminated, reflective, Low-E, etc.).
Q4
What is the estimated delivery time?
Standard delivery time is 25-35 days after the deposit is received and production drawings are confirmed.
Q5
What does your quality warranty cover?
A 5-year quality warranty is provided, covering non-fading and non-peeling frame finishes, as well as properly functioning hardware and accessories under normal operation.
Q6
Are your products certified to international standards?
Yes, our products meet standard requirements (including Australian standards) and can be fully tested and certified based on your specific market requirements.