Frequently Asked Questions
Q1: What are the product specifications?
Our skylights feature top-quality thermal break aluminum (6063-T5, ≥2mm), customizable powder coating colors, double-layer tempered safety glass with 95% argon gas, and German-imported hardware.
Q2: Are you a factory?
Yes, our facility spans 300,000 square meters with over 500 professional employees.
Q3: Can products be customized?
Yes, we provide full customization for doors and windows to meet your specific architectural requirements.
Q4: What is the lead time?
Our standard delivery time is 25-35 days after the deposit is paid and technical drawings are confirmed.
Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame durability and proper operation of all hardware and accessories.
Q6: Are your products certified?
Yes, our products meet Australian standards, and we are happy to perform additional testing and certification upon request.