Q1
What is your main product line?
We provide a full range of doors and windows needed for residential and commercial projects, all of which can be customized according to your specific requirements.
Q2
How can I get an accurate quotation for my project?
The price depends on buyer's specific requirements. Please provide: 1) Shop drawing / window schedule showing dimensions, quantity, and type; 2) Frame color, type of glass, thickness (single, double, laminated, Low-E, etc.), and color preferences.
Q3
What is your standard production and delivery time?
Delivery takes approximately 25-35 days after the deposit is received and shop drawings are officially confirmed.
Q4
What quality warranty is provided with your products?
A 5-year quality warranty is provided, covering frame unfading and peel-off resistance, along with smooth operation of all hardware and accessories under proper usage.
Q5
What support services do you offer for installation?
We offer engineering support and supervisory services to guide the correct installation of all windows and doors.
Q6
Are your products certified to international standards?
Yes, our products meet Australian standards, and we can also have products tested and certified according to your specific regional requirement.