Q1
What range of products can be provided?
We provide full door and window solutions tailored for residential and commercial structures, all of which can be customized according to your specific architectural requirements.
Q2
How can I get an exact price quote for my project?
Pricing is based on specific buyer requirements. Please provide shop drawings or window schedules detailing dimensions, quantity, frame color, and glass specification (single/double/laminated/Low-E).
Q3
What is the standard delivery lead time?
The standard delivery time is 25 to 35 days after the deposit is received and technical drawings are officially confirmed.
Q4
What warranty is included with the products?
A 5-year quality warranty is provided. This covers frame color unfading and non-peeling, as well as proper hardware functionality under standard operation.
Q5
Do you offer installation support services?
Yes, technical engineering guidance and installation supervision services are available to ensure proper window and door fitting.
Q6
Are the windows and doors internationally certified?
Yes, our products meet Australian standards and can undergo further testing and certification to satisfy specific regional compliance needs upon request.