Q
What is your main product line?
We provide complete window and door solutions for modern houses, all of which can be customized according to your specific architectural requirements.
Q
How can I obtain an accurate price quote?
Prices are based on your specific requirements. Please provide: 1) Shop drawings/window schedule showing dimensions, quantity, and type; 2) Frame color and glass type, thickness, and color preferences.
Q
What is the standard delivery time?
Standard lead time is 25-35 days after deposit receipt and final technical drawing confirmation.
Q
What does your quality warranty cover?
We provide a 5-year quality warranty covering colorfast frames, non-peeling finishes, and smooth operating hardware under normal usage conditions.
Q
Do you offer technical support and installation guidance?
Yes, we offer complete engineering services and supervisory guidance to assist during the window and door installation process.
Q
Are your products certified?
Yes, our products currently meet Australian standards, and we can conduct additional testing and certifications upon request to satisfy local market standards.