Q1
What primary products can you provide for housing projects?
We provide high-quality custom doors and windows tailored specifically to meet your housing design and architectural requirements.
Q2
How can I get an accurate price quote?
Pricing is calculated based on your specific requirements. Please provide:
1) Shop drawing / window schedule detailing dimensions, quantity, and type.
2) Frame color preferences along with glass type, thickness (single, double, laminated), and color specifications (clear, tinted, reflective, Low-E, etc.).
Q3
What is the estimated delivery timeframe?
Standard delivery typically takes 25 to 35 days after the deposit is received and shop drawings are officially confirmed.
Q4
What is covered under the product warranty?
We provide a 5-year quality warranty. This guarantees that frames will not fade or peel, and that all hardware and accessories will function properly under normal operation.
Q5
Do you offer technical support for installation?
Yes, we offer professional engineering guidance as well as supervision services to assist during the installation of your windows and doors.
Q6
Are your window and door products certified?
Yes, our products comply with standard testing specifications (including Australian standards) and can undergo additional testing or certification per your specific market demands.