Q1
What is your main product line?
We provide a comprehensive range of doors and windows for residential and commercial requirements, all fully customizable according to your project specifications.
Q2
How can I obtain an accurate price quote?
Prices are based on specific requirements. Please provide: 1) Shop drawings or window schedules showing dimensions, quantity, and type; 2) Frame color, glass type/thickness (single, double, laminated), and glass tint.
Q3
What is the standard delivery timeframe?
The standard delivery time is 25 to 35 days following deposit receipt and final drawing confirmation.
Q4
What does the product warranty cover?
We offer a 5-year quality warranty covering frame color unfading and non-peeling, as well as smooth proper functionality of all hardware and accessories.
Q5
What support services do you provide during installation?
We offer complete engineering and supervisory guidance services to assist during the installation process of our windows and doors.
Q6
Are your products tested and certified?
Yes, our products meet standard requirements (such as Australian standards) and can undergo additional testing and certification based on client specifications.