Q1
Are you a factory or trading company?
Yes, we are a professional manufacturer. Our factory covers an expansive area of 300,000 m² and employs over 500 dedicated staff members.
Q2
What is your main product range?
We provide complete door and window solutions for residential and commercial projects. All of our products can be custom-tailored to your exact requirements.
Q3
How can I get an accurate price quotation?
Pricing depends on specific buyer requirements. Please provide shop drawings or window schedules specifying dimensions, quantity, frame color, and glass details (single/double, thickness, clear/tinted/Low-E).
Q4
What is your estimated delivery time?
Standard delivery takes 25 to 35 days after the deposit is received and production drawings are officially confirmed.
Q5
What warranty and services do you provide?
We offer a 5-year quality warranty covering frame finish (no fading or peeling) and smooth hardware operation. We also provide engineering and installation supervision services to guide proper setup.
Q6
Are your products tested and certified?
Yes, our products meet standard regulations (including Australian standards), and we can arrange additional testing and certification based on your specific regional requirements.