Novax Window Solutions
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OUNA Hot Selling Thermal Insulated Customized Low E Double Layered Tempered Glass Aluminum Lift Sliding Room Door
Product Description
Frequently Asked Questions
Q1: What are the product specifications?
| Sliding Door Specifications | |
|---|---|
| Material | Top Quality Thermal Break Aluminum Profile: 6063-T5, thickness ≥ 2mm |
| Colour | Exterior Aluminum-Powder Coating, any color can be customized |
| Glass | Double-layer safety tempered glass, filled with 95% argon gas inside, made from original sheets of Taiwan Glass |
| Hardware | All hardware is imported from Germany |
Q2: What is your main product line?
We provide complete doors and windows customized for residential and commercial requirements, tailored specifically to your project dimensions and styles.
Q3: How can I request an accurate price quote?
Pricing depends on specific requirements. Please provide:
1) Shop drawing / window schedule showing dimensions, quantity, and type.
2) Frame color preferences, glass type, thickness (single, double, laminated), and coating options (clear, tinted, reflective, Low-E).
1) Shop drawing / window schedule showing dimensions, quantity, and type.
2) Frame color preferences, glass type, thickness (single, double, laminated), and coating options (clear, tinted, reflective, Low-E).
Q4: What is the estimated delivery timeframe?
Standard delivery is within 25–35 days after the initial deposit and shop drawings are confirmed.
Q5: What warranty coverage and installation services are available?
A 5-year quality warranty is provided, covering frame anti-fading, anti-peeling, and hardware operation under proper use. Engineering and supervision services are available to guide proper installation.
Q6: Are the products tested and certified?
Yes, our products meet standard regulations including Australian standards, and can be further tested and certified upon request for regional compliance.
