Q1: What are your main products?
A: We provide complete door and window solutions for houses, and all products can be fully customized according to your specific requirements.
Q2: How can I get an accurate price quote?
A: Price depends on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, type, frame color, and glass specifications (single/double, thickness, tint, Low-E, etc.).
Q3: What is your standard delivery time?
A: Delivery typically takes 25–35 days after deposit confirmation and drawing approval.
Q4: What warranty is provided with your products?
A: A 5-year quality warranty is provided, covering frame color unfading, non-peeling, and proper functionality of hardware and accessories under correct operation.
Q5: What installation services do you offer?
A: We provide engineering and supervision services to guide the installation of your windows and doors.
Q6: Are your products certified to standards?
A: Yes, our products meet Australian standards, and we can also have products tested and certified according to your specific regional requirements.