Frequently Asked Questions
Are you a factory?
Yes, our factory covers an area of 300,000sqm and has 500+ employees.
What is your main product?
We provide comprehensive door and window solutions, all fully customizable to your specific requirements.
How can I get an accurate price quote?
Please provide your shop drawings/window schedule, dimensions, quantity, frame color, and glass specifications (type, thickness, and tint).
What is your typical delivery time?
Lead time is 25-35 days after the deposit is received and drawings are confirmed.
What is your warranty policy?
We provide a 5-year quality warranty covering frame integrity and hardware functionality under normal operation.
Are your products certified?
Yes, our products comply with United States and Australian standards. We can provide additional testing and certification upon request.