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Frequently Asked Questions
Q1
Are you a factory?
Yes, our factory covers an area of 300,000 m² and has over 500 employees.
Q2
What is your main product?
We can provide the doors and windows needed for the house, and all can be customized according to your requirements.
Q3
How can I know your price?
The price is based on buyer's specific requirement, so please provide the below information to help us quote an exact price to you:
1) Shop drawing / window schedule to show the window dimensions, quantity, and type;
2) Frame Color, Type of glass, thickness (single, double, laminated, or others), and color (clear, tinted, reflective, Low-E, or others).
Q4
What is your delivery time?
25-35 days after deposit and drawing confirmed.
Q5
What is your warranty? What do we do in case of problems?
5 years quality warranty is provided, including frame unfading nor peel-off, hardware, and accessories working properly under correct operation.
Q6
Are your products certified?
Yes, our products currently comply with the standards of the United States and Australia. If required, we can also conduct product testing and certification.