Frequently Asked Questions
Q1 What are the product specifications?
| Material |
Top Quality Thermal Break Aluminum Profile: 6063-T5, thickness ≥ 4mm |
| Colour |
Exterior Aluminum-Powder Coating, Any color can be customized |
| Internal Padding |
Graphene (Default) and honeycomb aluminum |
| Hardware |
All hardware is imported from Germany |
Q2 What is your main product?
We can provide the doors and Windows needed for the house, and all can be customized according to your requirements.
Q3 How can I know your price?
The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you:
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame Color; Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others).
Q4 What is your delivery time?
25-35 days after deposit and drawing confirmed.
Q5 What is your warranty? What do we do in case of problems?
5 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation.
Q6 Are your products Certificated?
Yes, our products currently comply with the standards of the United States and Australia. If you require, we will also conduct product testing and certification.