Q
What is your main product line?
We provide doors and windows needed for residential and commercial projects, all fully customizable according to your exact specifications.
Q
How can I get an accurate price quote?
Pricing is based on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, window type, frame color, and glass specifications (single, double, laminated, Low-E, etc.).
Q
What is the standard delivery time?
Standard lead time is 25-35 days following receipt of deposit and confirmation of technical drawings.
Q
What warranty coverage is included?
A 5-year quality warranty is provided, covering frame color fastness, resistance to peeling, and proper functionality of all hardware and accessories under normal operation.
Q
What post-purchase support services do you offer?
We offer comprehensive engineering guidance and supervisory services to assist and direct the installation of your windows and doors.
Q
Are your products certified?
Yes, our products meet Australian standards, and we can facilitate additional testing and certifications upon project request.