Q1
Are you a factory?
Yes, our factory covers an area of 300,000 m² and has over 500 employees.
Q2
What is your main product line?
We provide complete door and window solutions for residential and commercial buildings, all fully customizable to your specific project requirements.
Q3
How can I get an exact price quote?
The price depends on your customized needs. Please provide: 1) Shop drawings / window schedules showing dimensions, quantities, and types; 2) Frame color, glass type (single, double, laminated, Low-E, tinted), and thickness.
Q4
What is your standard delivery time?
Delivery typically takes 25 to 35 days after the deposit is received and technical drawings are confirmed.
Q5
What warranty and installation support do you offer?
We provide a 5-year quality warranty covering color fading, frame peeling, and hardware operation. Additionally, engineering supervision services are available to guide installation.
Q6
Are your window and door products certified?
Yes, our products meet Australian standards, and we can conduct additional testing and certification to meet specific regional requirements as requested.