Q1
What is your main product line?
We provide complete doors and windows required for residential and commercial projects, all fully customizable according to your exact architectural specifications.
Q2
How can I get an accurate price quote?
Pricing is based on specific project requirements. Please provide:
1) Shop drawings or window schedules showing exact dimensions, quantities, and opening types.
2) Frame color preferences, glass types (single, double, laminated, Low-E), thickness, and tint options.
Q3
What is the standard delivery lead time?
Standard production time is 25 to 35 days upon receipt of deposit and final drawing approval.
Q4
What warranty coverage is provided with the products?
A 5-year quality warranty is provided, ensuring frame surfaces will not fade or peel, and all hardware and accessories operate smoothly under normal usage conditions.
Q5
Do you provide installation guidance or engineering support?
Yes, technical engineering support and installation guidance services are available to ensure proper window and door fitting.
Q6
Are your products tested and certified?
Yes, our products comply with international standards (such as Australian standard standards) and can be tested and certified according to specific regional standards upon request.