Q
Are you a factory?
Yes, our factory covers a large production area of 300,000 m² and employs over 500 dedicated staff members.
Q
What is your main product line?
We provide a comprehensive range of doors and windows for residential and commercial structures, all fully customizable to meet your specific design requirements.
Q
How can I obtain an accurate price quote?
Pricing depends on specific requirements. Please provide: 1) Shop drawings/window schedules showing dimensions, quantity, and type; 2) Frame color and glass details (single, double, laminated, Low-E, tinted, clear, etc.).
Q
What is your estimated delivery time?
Standard delivery takes approximately 25 to 35 days after the deposit is received and production drawings are officially confirmed.
Q
What is included in your warranty and support services?
We offer a 5-year quality warranty covering frame unfading and non-peeling, as well as smooth hardware operation. Additionally, we provide engineering guidance and supervision services for installation.
Q
Are your products fully certified?
Yes, our products meet Australian standard requirements, and we can arrange additional testing and certification to fulfill your region's specific standards if required.