Q1
What main products can you provide?
We provide complete door and window solutions for residential and commercial projects. All products can be custom-designed according to your specific project requirements.
Q2
How can I get an accurate price quotation?
Prices depend on your customized specifications. Please provide:
1) Shop drawings/window schedule showing dimensions, quantity, and opening types.
2) Frame color preferences, glass specifications (single, double, laminated, Low-E, clear, tinted, etc.).
Q3
What is the standard delivery lead time?
Our standard lead time is 25 to 35 days after the deposit is received and production drawings are fully confirmed.
Q4
What warranty coverage is included?
We provide a 5-year quality warranty. This covers color fastness, resistance to frame peeling, and smooth proper operation of all hardware components under normal usage.
Q5
What technical services do you offer?
We offer engineering guidance and installation supervisory services to ensure all windows and doors are properly fitted and sealed.
Q6
Are your window and door products certified?
Yes, our products comply with standard performance specifications (including Australian standards) and can be tested or certified to meet your regional standards as needed.