Q1
Are you a direct manufacturing factory?
Yes, our factory covers an extensive production area of over 300,000 m² and employs more than 500 skilled professionals.
Q2
What are your main product lines?
We specialize in providing complete door and window solutions for residential and commercial projects. All products can be fully customized according to your architectural requirements.
Q3
How can I get an accurate quotation for my project?
Price is based on specific buyer requirements. Please provide:
1) Architectural shop drawings or window schedules showing dimensions, quantity, and opening types;
2) Frame color preference and glass specifications (single, double, laminated, clear, tinted, reflective, or Low-E).
Q4
What is your typical production delivery time?
Standard lead time is 25 to 35 days after the deposit is received and all shop drawings are officially confirmed.
Q5
What warranty do you offer, and how are issues handled?
We provide a comprehensive 5-year quality warranty covering color fastness, frame integrity without peeling, and smooth mechanical operation of all hardware under standard usage conditions.
Q6
Do your products comply with international standards and certifications?
Yes, our products meet standard Australian requirements. We can also arrange specific testing and certification to meet requirements for other overseas markets upon request.