Q1
What is your main product range?
We provide a comprehensive range of doors and windows needed for residential and commercial buildings, all of which can be customized according to your specific requirements.
Q2
How can I get an accurate price quote?
The price is based on the buyer's specific requirements. Please provide:
1) Shop drawings / window schedules showing dimensions, quantity, and type.
2) Frame color, glass type/thickness (single, double, laminated, Low-E), and glass tinting options.
Q3
What is your standard delivery time?
Our standard lead time is 25-35 days after the deposit is received and drawings are confirmed.
Q4
What warranty do you provide?
A 5-year quality warranty is provided, ensuring frame colors will not fade or peel off, and all hardware and accessories operate properly under correct usage.
Q5
What support services do you offer?
We provide engineering support as well as supervising services to guide the installation of your custom windows and doors.
Q6
Are your products fully certified?
Yes, our products meet standard quality requirements, including Australian standards, and can be further tested and certified upon request.